The Computing Service changed its name to IT Services today, and along with the name change they have a brand new website.
The move into the Web CMS prompted a fundamental review of the site's information architecture and content. The site has been completely restructured based on user feedback and usage statistics, and much of it has been rewritten for clarity.
This was followed by a comprehensive programme of pre-launch user testing. This picked up difficulties and ambiguities which made it harder for users to find what they wanted. While some key issues were identified and resolved, it was very good news to discover that most of our testers found information easily and quickly. As one of the University's most high-profile sites - both internal and external - it was really important to get this right.
Do you have a view on the new site? Please fill in the 1-minute user survey and let us know.
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