Wednesday, 22 October 2014

Sprint notes for sprint 30

Course pages

Paul's work coding the newly designed course pages is close to completion, as is the first batch of content which is being developed. We're hoping the first pages will be ready to publish by the end of our next sprint (and we're quite excited!).

Digital content principles

As part of developing a consistent style for the University's digital content, Tasha has published six crucial digital content principles (internal only), available on our wiki pages.

A more detailed digital style guide is in the pipeline awaiting one final review.

Excellence Hub events

We've streamlined the process for adding Excellence Hub events, making it much easier for the Universities of Hull, Leeds, Sheffield and York to publicise events for high-achieving school and college students.

Currently there are 280 places available for subject taster sessions at York for students in years 7 - 11, and further sessions for sixth-formers at Sheffield and Hull. More events will be added throughout the year.

Site Manager survey

It's not too late to give us your feedback on the Web CMS! We'll keep the survey open until the end of the month, but don't delay, fill it in now!

Quick wins

Some of the smaller improvements we've made this sprint include:
  • Setting up the shortcuts you'd expect to be in place - e.g. This should make a significant impact on the number of 404 errors we receive each month.
  • Moving more of the remaining old-style homepage layouts into the new multiple-columns format. It's so much easier to edit your columns!

And finally...

Don't forget to come to our Digital Screening and Show and Tell sessions (internal only), to learn more about what we've been up to.

Friday, 10 October 2014

Sprint notes for sprint 29

Sprints seem to go by in a flash lately. We've just wrapped up another busy two weeks, so here's what we've been up to...

Course pages

We've continued our work with an external agency on a new design and content for course pages. In the first instance these are for five departments, but in time the new design will be available for everyone.

The design of the page is done, so in this sprint just gone Paul has been busy building the code. In the sprint we're starting now, we'll hopefully finish that work and start integrating with the CMS.

In parallel with the coding work, we're also working on the new content for the course pages. It should all come together in the next few weeks...

Country pages

Following on from the focus day last sprint, Paul and Tasha have forged ahead with new country-specific pages for prospective international students.

Paul's been working on the details of the design and implementing it in the CMS. Tasha has worked with colleagues in the International Office to plan content development.

Content development toolkit

Producing web content isn't as easy as it looks. It's easy to put text and images on a page of course, but making that content effective is much tougher.

Tasha has continued work on a content development toolkit which will help us and everyone else at York to create consistent and compelling content.

We've finished some big-picture digital content principles this sprint. In the new sprint we're working on a nitty-gritty digital style guide, then hopefully we'll be ready to publish.

Site Manager survey

We've published a survey asking for your feedback about the web CMS and would really like as many people as possible to fill it in. We'll keep the survey open until the end of the month, but don't delay, fill it in soon!

New post in the team

Also this sprint, we've been working on a job description and advertising particulars for a new post in the team.

Watch this space for details coming soon...

Bits and bobs

There have been lots of small(ish!) jobs this sprint too - everything from amends to Study at York pages to scoring big piles of tender documents. If you're interested, you can see more on our wiki (UoY only).

Don't forget to come to Show and Tell (UoY only) and our digital screenings (UoY only) to find out more about what we're doing and learn with us.

Thursday, 25 September 2014

Sprint notes - sprint 28

What we've been working on in our most recent two-week sprint.

Study pages

In our last sprint notes we mentioned that our whole team would spend a day working together on the country-specific pages on the main Study site. We did this as a focus day, with the whole team working in the same room, without meetings, phone calls or emails!

It was a great experience to work with the whole team concentrating on one task. It was also good to get a chance to share our progress with the International team about halfway through the day. While we didn't get everything done, we've made good progress on this area, and have since demonstrated more work to the International team. We also learnt a thing or so about setting realistic goals!

We've also been working with Student Recruitment and Admissions on factual changes and updates to the Study site as the recruitment cycle has moved on for both prospective UG and PG students.

Open days and social media

The September open days happened during sprint 28. Many of us were involved in meeting and greeting students and their parents throughout the day as well as ensuring our digital presentations were updated and ready to wow.

On the social media front we managed tweets throughout the day, not only to explain what events were happening but also responding to questions and observations sent via Twitter. We wrapped up with a photo album for Facebook and created a summary of social media updates during the days.

We've also started the process of communicating with arriving students via social media, and will continue this through arrivals weekend in sprint 29.

Updates to interactive maps

We've updated our interactive maps ready for the new year: especially important for new students in Constantine College! 

Reminders about other updates

We're just about ready to send our second email update. Join our web-cms-users email list if you'd like to receive these monthly updates.

We've also made some changes to our Show and Tell schedule so take a look at our new dates and get them in your diary. These sessions give us an opportunity to show you what we've been doing, and give you an opportunity to ask questions about the work afterwards.

Friday, 12 September 2014

Sprint notes - sprint 27

What we've been working on in our most recent two-week sprint.

 Responsive design

Following on from sprint 26's work Paul has been performing tests with Foundation in the Web CMS. He gave a presentation (internal only) at the Show and Tell that demonstrated some of his work as well as illustrating what it might mean for content in the Web CMS. 

Study pages

Tasha has been working on parts of the study site, including updating content ready for the September Open Days. We've also started planning how to update the country-specific pages in the Study site: in sprint 28 we will be devoting a day for the whole Digital Team to update these pages. 

YouTube videos

In a previous Show and Tell we mentioned the new captioning policy. Tom has worked through our YouTube videos and made sure that anything other than graduation had captions. 


The European Researchers Night will also take place in York for the first time later this month. We've helped with their website in this sprint by providing some design and code advice. While you're on their website have a look at their competitions!

Websites moving into the Web CMS

IPUP have now successfully moved their website into the Web CMS and gone live. We'd also like to welcome their new web author, who was trained in the Web CMS recently. 

Communicating with you

We've carried on our work on improving communicating with web authors around the University. The first email update has now been sent, and the Show and Tell sessions and digital screenings are continuing. Join our web-cms-users email list if you'd like to receive our email updates. 

Friday, 29 August 2014

Sprint notes - sprint 26

What we've been working on in our most recent two-week sprint.

Confirmation, Adjustment and Clearing

Tasha and Amanda worked with Student Recruitment and Admissions to provide a comprehensive list of vacancies for Adjustment and Clearing on A level results day, and to keep this up-to-date throughout the busy phase of Adjustment and Clearing. We also worked on social media to congratulate students confirming their place and to provide supportive messages from current students and alumni. 

Responsive design

Paul has been investigating ways to move the University website to a responsive design. At the Show and Tell Paul gave a presentation on what work this involves (internal only)  and a glimpse into the possible approaches we can take. 

Course pages

We're continuing to work with an external agency on the design and content of our course pages. After providing feedback on wireframes we've received a design proposal which we are considering and will send feedback on.  Alison gave a presentation on the background, and the progress so far, in the latest Show and Tell. 

Websites moving into the Web CMS

The Planning Office and Electronics have both started the process of migrating into the Web CMS. While moving the Planning Office pages we'll be looking at ensuring they sit in audience facing areas of our site: especially useful for users who are not familiar with the University's offices. There has also been a reorganisation with PRDU now sitting outside of the Politics website, helping to support the University's goal of increasing PRDU's inter-disciplinary activities. 

Setting up a regular email update

As part of our efforts to keep web authors informed of what's happening that might affect them, we've started a newsletter. Amanda will be sending out the first newsletter by the end of the week. 

Show and Tell

Don't forget you can come along to our regular  Show and Tell sessions to see quick presentations about what we've been up to lately and ask us questions. They're every fortnight on a Wednesday lunchtime and the next one is on 10 September.

Thursday, 14 August 2014

Sprint notes - sprint 25

This is our second post in which we tell you about the things that we've been working on in our most recent two-week sprint.

Confirmation, Adjustment and Clearing

Tasha has been leading the team though a lot of work to improve our content for students who will be joining us after receiving their exam results. As well as work on our listings page of clearing vacancies, we've also developed new content to guide students through the confirmation process, and have worked on other supporting pages within the study site to ensure that we're presenting York in the best possible light. We've introduced a new undergraduate study landing page and have improved our content around careers and sport.

Search engine

We now have an instance of Google Custom Search Engine ready to use in case our primary search engine fails. 

York Researchers Night

Dan and Paul have been helping the Events team with the branding and launch of the website for the York Researchers Night which is coming up in September.

Course pages

We're continuing to work with an external agency on the design and content of our course pages. We've provided feedback on the first set of wireframes and will continue to work closely with them through the design phase.

Accommodation applications system

Dan has been continuing to work with IT Services and Accommodation on the design and user experience of the new system that students will use to book their accommodation.

Video captioning

Following on from a request from the Disability and Accessibility group, Paul has been looking at firming up our policy on video captions on our YouTube channel. Although a lot of our videos were already captioned, it wasn't being done as a matter of course. We've decided that from now on, everything that goes on our YouTube channel will be captioned, and we've been looking at the captioning services available that will let us do this most efficiently. See our notes on publishing video for details, along with other things to bear in mind when using YouTube.

Festival of Ideas analytics reports

Tom has worked on the analysis of the stats from this year's Festival of Ideas. We tracked a lot more data this time and made use of goals in Google Analytics so we have some good insights into what worked best when it came to getting people to actually register for events.

Show and Tell

Don't forget you can come along to our regular Show and Tell sessions to see quick presentations about what we've been up to lately and ask us questions. They're every fortnight on a Wednesday lunchtime and the next one is on 27 August.

New team member - Christine Comrie

Christine Comrie
Hello!  I’ve recently joined the team as Digital Editor for Students.  It’s my job to improve the ‘digital experience’ for students whilst they’re at York - so that means I’ll be making sure all information students need whilst they’re studying with us can be easily found online and that it looks pretty.

I’ve crossed the border from the University of Leeds, where I was Information Officer for the Jisc Regional Support Centre based there.  Hopefully, I’ll be putting some of the work done by Jisc on the ‘digital student’ into practice.

I’m looking forward to meeting colleagues and getting your ideas on the kinds of improvements we can make.  Please do get in touch!